Last Updated: [October 2021]


Your happiness with our products is extremely important to us. If you have any questions or concerns about your order, please contact us at support@soapen.com

Be sure to inspect your order upon receipt. If there are any issues with your order please notify us within fifteen (15) days of receiving it; otherwise, we may not be able to provide you a refund or replacement. Proof of purchase such as an order number or retailer receipt will be required for a refund or replacement.


If an item was shipped in error by us, we apologize for the inconvenience.


If you would like for us to reship any items that were physically damaged in transit at no extra cost, please send a photo of the damages, along with your original order number, to support@soapen.com within fifteen (15) days of receiving the damaged item in order for us to reship the item. You do not need to return the Product in order to receive a replacement.


If you are not satisfied with your purchase, we are happy to help you. Please contact us at support@soapen.com within fifteen (15) days of your purchase, tell us why you are not satisfied, and we will provide a refund, subject to the paragraph below. We will issue refunds pursuant to this paragraph without requiring a return of the Product.


Refunds are processed back to the same method of payment used when the original order was placed. Refunds include the purchase amount and any applicable taxes. Unfortunately, we cannot refund your original shipping charges. We are unable to refund or replace your product if you purchased the product from another retailer or website. In that case, please contact the other retailer or website directly to inquire about its satisfaction and return policy.

Our mission is to make hand washing with soap fun and accessible for kids world over.

HOW SOAPEN BECAME A REALITY

We grew up in New Delhi, India and met at the Parsons School of Design, NY. Aiming to design for social impact, we found the UNICEF Wearables for Good Challenge. It highlighted a statistic that moved us - more than 50% of infectious diseases that lead to fatalities among kids under 5 can be avoided by the simple act of washing hands with soap. We started thinking “how can we make hand washing with soap fun?”

Winning the UNICEF challenge was our first step in making SoaPen a reality. Along the way, we’ve been listed on Forbes 30U30 and named Toyota’s Mother of Invention. We hope you join us on our journey to make hand washing fun and accessible to kids around the world.

xx

Amanat and Shubham

First Sketch

This was our first visualization of what SoaPen could look like. We submitted this sketch to the UNICEF Wearables for Good Challenge and won the challenge for the concept.

FIRST PROTOTYPE

We tried out our tiny first prototypes with students at Reece School, NY and got an amazing response. It gave us the confidence to iterate further.

SOAPEN BETA

We launched SoaPen's beta version in 2019 and the response was amazing- getting us a feature in Real Simple.

SOAPEN NOW

Our newest SoaPen is here! With improved packaging and even more vibrant new colors, it's built on user feedback.

SOCIAL MISSION

Our mission is to make hand washing fun and accessible for kids around the world. For every purchase, we donate soap or a percentage of profits to partner organizations that passionately support children's hygiene and health.

We've conducted successful hand washing awareness campaigns in India and the Philippines using SoaPen as a teaching tool and are excited to grow our impact.

Thank you for supporting our cause with your purchase.

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